Within 14 days of receiving your order you have the option to cancel it and return it to us.

  • To cancel your order, please fill out our return form with your details and put it in the package. We would be happy if you could state the reason for the return.

After we receive, inspect and record your return, we will immediately refund the amount to the original payment method used.

For secure processing, we recommend insured shipping with a tracking number. Please keep the delivery receipt in a safe place.

Return form

  • Please note that the return costs are your responsibility.
  • The return must be made in the original packaging. Please note that a refund of the purchase price is not possible if the product is no longer in new condition after the return.

The return address is:

Sneaker territory

c/o Nils Otten

North Ring 31

50127 Bergheim



How long does delivery take?

Shipping times are 1-3 days.

How much does shipping cost?

Shipping within Germany is on us.

When shipping to other European countries, prices vary depending on the country.

More information: Shipping

Can I track my order?

Yes, of course.

After the goods have been dispatched, you will receive a link by email with which you can always see where your sneaker is.

Where does Sneakerterritory ship?

Sneakerterritory ships to Germany, Austria, Switzerland and the rest of the EU.


Are the sneakers original?

Yes! We guarantee the authenticity of all the sneakers we offer.

Every pair is examined by our experts !

More information: Authenticity Guarantee

Is my data safe?

Yes! Your data is safe with us.

More information: Privacy Policy


Are returns free?

Unfortunately we do not offer free returns

How do I return sneakers?

Everything you need to know when returning an item can be found here

How long does the refund take?

We usually process all returns on the same day.

You can find more information here


Which payment methods are offered?

We offer Sofortüberweisung, Klarna, PayPal, Google/Applepay as well as payment by credit card as payment methods.