FAQ

📦SHIPPING

How long does delivery take?

Shipping times are 1-3 days.

How much does shipping cost?

Shipping within Germany is on us.

When shipping to other European countries, prices vary depending on the country.

More information: Shipping

Can I track my order?

Yes, of course.

After the goods have been dispatched, you will receive a link by email with which you can always see where your sneaker is.

Where does Sneakerterritory ship?

Sneakerterritory ships to Germany, Austria, Switzerland and the rest of the EU.

🔒BUYER PROTECTION

Are the sneakers original?

Yes! We guarantee the authenticity of all the sneakers we offer.

Every pair is examined by our experts !

More information: Authenticity Guarantee

Is my data safe?

Yes! Your data is safe with us.

More information: Privacy Policy

⏪RETURNS

Are returns free?

Unfortunately we do not offer free returns

How do I return sneakers?

Everything you need to know when returning an item can be found here

How long does the refund take?

We usually process all returns on the same day.

You can find more information here

🏦PAYMENT

Which payment methods are offered?

We offer Sofortüberweisung, Klarna, PayPal, Google/Applepay as well as payment by credit card as payment methods.