GDPR Compliance

The app used to assuring the GDPR, LGPD, CCPA-CPRA, VCDPA, CPA, CTDPA, UCPA, APPI, PIPEDA compliance of this site, collects your IP and the email address in order to process the data. For more check Privacy Policy & Terms of Service

Data Rectification

You can use the link below to update your account data if it is not accurate.

Data portability

You can use the links below to download all the data we store and use for a better experience in our store.

Access to Personal Data

You can use the link below to request a report which will contain all personal information that we store for you.

Right to be Forgotten

Use this option if you want to remove your personal and other data from our store. Please note that this process will delete your account, so you will no longer be able to access or use it anymore .

📦SHIPPING

How long does delivery take?

Shipping times are 1-3 days.

How much does shipping cost?

Shipping within Germany is on us.

When shipping to other European countries, prices vary depending on the country.

More information: Shipping

Can I track my order?

Yes, of course.

After the goods have been dispatched, you will receive a link by email with which you can always see where your sneaker is.

Where does Sneakerterritory ship?

Sneakerterritory ships to Germany, Austria, Switzerland and the rest of the EU.

🔒BUYER PROTECTION

Are the sneakers original?

Yes! We guarantee the authenticity of all the sneakers we offer.

Every pair is examined by our experts !

More information: Authenticity Guarantee

Is my data safe?

Yes! Your data is safe with us.

More information: Privacy Policy

⏪RETURNS

Are returns free?

Unfortunately we do not offer free returns

How do I return sneakers?

Everything you need to know when returning an item can be found here

How long does the refund take?

We usually process all returns on the same day.

You can find more information here

🏦PAYMENT

Which payment methods are offered?

We offer Sofortüberweisung, Klarna, PayPal, Google/Applepay as well as payment by credit card as payment methods.